FAQ and help

Open Verification in your profile and you'll see three upload fields, for identity, address and payment. Each wants one clear photo or scan.

The casino looks over every upload and every withdrawal request, and it may ask for more, which you can send to support whenever you like. The same name on all your documents makes the whole thing quicker.

JPG, PNG or PDF, no more than 10 MB a file.

Press Deposit in the cashier and the methods open to you appear, each with a minimum. When we looked they were crypto (BTC from 0.00035, LTC from 0.5, USDT from 20), MiFinity and open banking, from the equivalent of A$30.

Put in your bonus code before paying. Afterwards it is too late.

Go to the Cashier, open the Withdraw tab and pick a method and an amount. Turnover on any active bonus has to be finished first. Every request is checked before payment, and the casino may ask for proof of identity and payment details.

Bonus winnings have ceilings, so read the ones that belong to the offer you used.

Slotornado is a web app, so there is nothing to fetch from a store. The steps for your phone are just below.

Android

1

Open the site in Chrome and tap the three-dot menu.

2

Choose “Add to Home screen”.

3

Tap “Install” and you're done.

iPhone (iOS)

1

Open the site in Safari and tap the three dots in the address bar.

2

Tap the Share button.

3

Scroll down to “Add to Home Screen”.

4

Tap Add at the top right.

The live chat waits in the corner of every page. You can also email support@slotornado.com with your player ID, a short description and, if they help, screenshots.